Terms & Conditions

Booking

MHB Photography does not incur a booking fee however your appointment must be secured by paying a non-refundable £65 deposit at the time of your booking. The balance payment can be done via BACS transfer, cash or PayPal.

Package price

The package price does not include any hidden fees, all prices are transparent as started on MHB Photography website. The client should read carefully the information and understand the fees and descriptions.

Cancellation or reschedule policy

In the event of cancellation, the Client is losing the £65 deposit paid. In extreme circumstances such as illness or injury, the Client should get in contact as soon as possible to reschedule the appointment to another date subject to availability. If the client requests to change the session date less than 48 hours to the session, the deposit will be lost. If the baby or a family member is poorly please get in touch as soon as possible to reschedule your session, however this might not always be possible and only 1 change is permitted.

Price of Products

Prints and products are available to purchase after your photography session and prices are in addition to the session fee.

Fulfilment of obligations

MHB Photography shall not be liable to the Client for any failure, in whole or in part, to fulfil their obligations where failure arises as a result of an event or circumstances beyond their control, which may include (but are not limited to) equipment failure, inclement weather, illness or injury. The Client understands and accepts that the Photographic coverage will be as MHB Photography’s’ professional expertise determines. Special requests are not binding instructions although every effort is made to comply with the Clients wishes. In the unlikely event of total photographic failure or cancellation of the contract by MHB Photography, liability shall be limited to a full refund of all monies paid.

Lateness Policy

The Client will be at MHB Photography premises at the time of their booking and must consider traffic conditions or distance. MHB Photography reserves the right to reduce the session time if possible if the Client arrives later than 15 minutes, or in case of short sessions (1 hour or less) to cancel the session by retaining the £65 deposit.

Artistic Input

MHB Photography shall be entitled to use their judgment regarding the style and artistic input in the production of pictures. This includes but is not limited to poses, props and number of images taken. Due the willingness of subjects it may not be possible to capture all the pictures requested, or images to the Clients full expectations. In the event of uncooperative children at a session of any kind, for any reason, MHB Photography may not be able to capture any, or all the images the Client may have requested or expected. The Client is responsible for all children at all sessions. Images are not edited before presenting to the Client. MHB Photography reserves the right to charge the Client for additional editing to cover time involved.

The 1998 Copyright, Designs, and Patents Act assigns copyright to The Reportage Company. You may not copy the photographs taken under this contact, or allow copies to be made photographically, electronically, or by any other means.

The Client may not (either personally or via a third party) alter or manipulate a picture by any means.

Force majeure

In the unlikely event of total photographic failure, injury or sickness beyond MHB Photography's control, their liability shall be a limited to a full refund of all monies paid.

Use of Pictures

MHB Photography retains the right in all cases to use any pictures for the purposes of displays, advertising, portfolio, publication or promotion of its work.

Printed products and wall art

All notifications regarding the poor quality of a product / wall art must be made in writing within 7 days of receipt otherwise MHB Photography will not be liable for any discrepancy .

If you choose to order digital files and have them printed at a place of your choice MHB Photography cannot be held responsible for the quality of the printing or the quality of the products. All digital files are provided as high resolution and it is the Clients responsibility to source a printing service that can provide prints using high

resolution files.

Unedited images

The client does not receive any unedited images as this is classed unfinished work. The unedited images will only be used for proofing purposes, so the client can select their favourite images to be edited. The client will receive only edited, finished images as stated in the chosen package.

Selection time

The Client has 7 days to select the photos according to the instructions sent via email after the session. If the Clients fails to provide the selection within this time, an administration fee of £20 per week will be incurred.

Cooling off period

All portraits, prints, albums, frames are non-refundable. Orders are made to the Clients personal specification, (i.e. image number, print size, frame style etc.) the Client does not have the right to a cooling off period. By placing an order with MHB Photography you are committing to buy the ordered products.

Printed images

The lead time for printed images is 2-4 weeks after receiving the digital images. The client will receive an email notification when they are ready and asked to return for collection. Postage at home address can be arranged, if preferred against a small fee (£5 for Classic Packages and £10 for Premium and Exclusive Packages).

Returns Policy

Items can be returned if incorrectly supplied or quality is poor at the cost of Client and will be replaced at no extra cost. The original item must be returned first. Returns will not be considered for incorrectly ordered items or items ordered in error.